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215)          good classroom control has been maintained

Students behavioural issues may arise for a number of reasons. Teachers need to be prepared for these issues and be able to control them.

·         Bertola & Murphy (1994) provide suggestions for setting ground rules in the first session

·         Richardson (1999) addresses 'civility' in the classroom and provides strategies for dealing with classroom control issues.

 

Bertola, B., & Murphy, E. (1994). Tutoring at university: A beginner's practical guide. Perth, Australia: Curtin University.

Richardson, S. M. (Ed.). (1999). Promoting civility: A teaching challenge. San Francisco: Jossey-Bass.
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